Automotive logistics
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CASE STUDY

Reorganization of after-market logistics for a global truck manufacturer

Customer:
One of the world’s leading truck manufacturers. It designs, manufactures and sells a wide range of light, medium and heavy commercial vehicles.

Services:
International road transport, cross-docking, distribution, and returns management.

THE CHALLENGE

  • Distribution network fit for bare parts and palletized spare parts

  • Maintain and improve lead times, providing a first-class level of service to the distributor network with day and night deliveries within 24 hours for urgent orders

  • Improve the service level of the current logistics provider in non-EU markets

  • Real-time information with tracking and tracing

CAT APPROACH

We have created a new transport plan for distribution to dealers in 9 countries: RO, BG, HR, SI, XS, AL, BA, ME, MK.

  • Shared linehaul system for stock orders from IT to our hubs in HR and RO

  • Linehauls from various warehouses in Italy and Germany to guarantee lead times to recipients

  • By using our existing multi-customer LTL network in South East Europe, we were able to improve the existing service level for the customer and offer a variable rates structure.

  • Night deliveries implemented where possible

  • The entire process is managed by VIA (our TMS solution), from the loading point to the final delivery

Customer-friendly EasyCAT web portal for returns management

THE RESULT

We offered integrated services throughout the market area, allowing our customer to use a single logistics provider for the entire region:

  • Relocation of activities from CZ to IT, DE

  • Optimization of transport with the consolidation of 9 countries on 1 linehaul

  • Improved service levels in non-EU markets

  • On-time information based on our IT solution, the same TMS (VIA) is used throughout all South East Europe region

  • Improved lead times – reduced by one day

REDUCING CO2 EMISSIONS

Thanks to the reduction in transport time caused by the optimization of 2 linehauls into 1 linehaul, we have reduced our customer’s CO2 emissions by 19 tons.

CO2

OTIF average:

98,45 %

CO2

CO2 reduction:

19 T

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